The FreeBSD Diary

Back on 8 June, I submitted a change to Network Solutions requesting that the billing contact be changed.  They sent me back this reply:

We have received your request to modify the domain name record listed above. However, we are unable to process it at this time because we cannot verify its authenticity.

We have sent an e-mail notification message to the administrative and technical Guardians for this domain name, asking them to approve or disapprove of the change you have asked for. We will follow the first set of instructions we receive.

And I promptly forgot all about it.

I never heard back.

But it seems that today they deactivated the domain.  Fair enough.  But I have several question for them:

• Where did the message to "the administrative and technical Guardians" disappear to?
• Why was there no follow up before deactivating the accounts?
• If I didn't receive the message to the "administrative and technical Guardians", who did?
• Are you going to activate the sites for a few weeks until the bill is paid?

As far as I can tell, Network Solutions have stuffed up.  And I'm not happy about it.

I have no idea how long this will take to get fixed.  Until this, use this temporary link: http://freshports.freebsddiary.org/ (this link no longer works).